Telecommunication Products and Services Subject Matter Expert



Career Summary:

Successful and extensive background, working onsite and telecommute, leading the development of market and technology research, business and financial cases, new products and managing the product lifecycle of Layer 3 (Internet Protocol, IP), Layer 2 (Carrier Ethernet Protocol, CE), Session Initiation Protocol (SIP) Trunking and Unified Communications, Virtual Private Networks (VPN), value-added and managed telecommunications equipment, products and services as well as Layer 1 fiber, copper, coaxial and wireless local access transport services to enterprises and small and medium businesses and consumers. Recognized as a skilled Subject Matter Expert (SME) in developing and launching complex products worldwide using both internal resources and strategic partnerships with major communication service and equipment providers.  An astute leader of technical, business, and human resources in cross-functional environments.

Business Skills:

Product Management | Product Development | Product Launch | Strategic Direction and Partnerships | Marketing Strategy| Project Management | Competitive Research | Managed Services | Presentations and Training | Financial and Requirements Analysis | Product and Market Forecasts | Business Case Development | Cross-Functional Team Leadership | Service Level Agreements | Customer, Sales and Sales Engineering support for products and services, solution designs and Request for Proposals (RFP) 

Technical Skills:

IP, CE and SIP Protocols | IP, Multi-Protocol Label Switching (MPLS) and CE VPNs | SIP Trunking and Unified Communications | Router, Switch and Firewall Hardware and Customer Premises Equipment (CPE) | Colocation | Cloud Service Provider (CSP) Connectivity | Internet | SD-WAN | Lifecycle Service Orchestration,  Software Defined Networking and Network Function Virtualization (LSO, SDN and NFV) | Fiber, Wireless, Coaxial and Copper Networks | Layer 1 – 3 Local Access and Wide Area Networks (WAN) | Operations and Business Support Systems (OSS and BSS) | Portals